TERMS AND CONDITIONS

In the terms and conditions below, the “lessor” is Evelyn Ikrath, Hotel Haus Hirt, 5640 Bad Gastein, Kaiserhofstraße 14 and the “tenant” is the person whose name and signature are on the reservation.

The address of the property is Toscaniniweg, Bad Gastein, Austria.

The tenant’s signature on the reservation and any other written or spoken proof of the rental agreement is an acceptance of these terms and conditions.

1. Contract

There is no contract until the reservation is signed, and the booking subsequently confirmed. Futhermore, no contract will exist until we have received the deposit payment of 25% of the property rental. Should you cancel at a late date, cancellation charges will apply as described in paragraph 5.

2. Confirmation

The lessor only confirms a booking after having received a signed reservation as well as a deposit payment of 25% of the rental from the tenant. Only payment by credit card is accepted.

3. Payment

The rest of the payment must be issued at least 4 weeks before your arrival. If we have not received it on time, we will be entitled to cancel the booking without prejudice to our claim for cancellation charges, and to retain the deposit. If a booking is made less than 4 weeks before its starting date, the full rent, including the deposit, must be paid. Reservation dates will be held for 7 days. Only payment by credit card is accepted.

4. Alterations/Cancellations by the lessor

In case the lessor is, due to circumstances beyond his power, bound to cancel the booking, the deposit will be fully returned. The lessor is not liable for any claims on compensation, nor for the reimbursement of travel costs.

5. Cancellation by the tenant

It is agreed that in case you wish to cancel the whole or any part of your booking, or that we are forced to cancel the booking due to non-payment, then we shall be entitled to the following percentage of the costs:

Canceling your reservation before 28 days of arrival will result in no cancelation charges.

At 28 days before arrival, 30% of the confirmed total price will be charged.

At 21 days before arrival, 50% of the confirmed total price will be charged.

At 14 days before arrival, 70% of the confirmed total price will be charged.

In case of a cancellation within 7 days of arrival or “No-Show”, 90% of the confirmed total price will be charged.

Cancellations must be sent in writing, by registered mail to:

Evelyn Ikrath, Hotel Haus Hirt, 5640 Bad Gastein, Kaiserhofstraße 14

6. Property & Behavior

The tenant must take care of the property and use its contents and facilities reasonably. The place must be left clean and tidy.

The tenant agrees to behave in a considerate way to the neighbours of the property and respect their peace and privacy at all times.

7. Deposit

The deposit is 500€ (1500€ for commercial/special rentals). The tenant is held responsible for any damage whatsoever to the property or its interior. In case of damage the amount of the deposit will be returned minus the costs for recovery, replacement and reinstallation of the damage.

8. Liability

The lessor offers the object as shown in on the website http://alpenlofts.com/. The lessor has taken all the measures necessary to preventing accidents. Therefore he cannot be held responsible for death, severe injuries and illness that occurs during the tenant’s stay. Neither does he take on responsibility for the breakdown of the supply of water, gas or electricity, including electronic devices and internet connection, though he will do his best to get problems solved. If the tenant has a problem during his stay, he should contact the lessor immediately. It is impossible for the tenant to claim compensation from the lessor after returning from his holiday if the problems have not been mentioned during the stay. Complaints made at the end of the holiday period will not be taken into consideration.

Any claims whatsoever by the lessor against the tenant will be limited to the total amount of the rent.

The tenant will be responsible for his/her own travel arrangements and/or holiday insurance.

The Lessee is liable for its own use of fireplaces, candles. Candles and fireplaces shall never be abandoned.

Fireplaces and candles should be put out when the room is empty. Any damage caused by fire will be for the responsibility of the tenant.

Smoking is forbidden inside the house. If you would like to smoke outside, do not leave the cigarette butts in the garden!

9. Internet

The use of internet under false identity, illegal downloading of any content and improper use in general under Austrian and international law is forbidden.

10. Number of people/children

Only the people mentioned on the reservation may use the property. The number of people living in the house must not exceed the number of sleeping places. Should the lessor find more people than those stated in the booking, it is totally up to his discretion to ask the clients to leave.

11. Commercial Use

Prices on the website do not include rental for commercial purposes, photo shoots or filming. Prices can be given on request. The nature of such rentals should immediately be mentioned at the time of the booking. Only the written consent of the lessor allows these kinds of rentals to happen. No private parties, wedding receptions or large gatherings are allowed in the properties without written permission from the lessor. Camping is forbidden on the property grounds.

12. Pets

Pets are not allowed on the premises.

13. Valuables

Please ensure that your valuables are insured and safely put away, as the lessor will take no responsibility for loss or damage. Valuables are left at the property at the tenant’s own risk. The house does not have a safe, and the tenant should lock the house properly when leaving it.

14. Representation

Measures, lay-outs and descriptions as offered by the lessor are to be seen as directive and could change occasionally due to changes or replacements.

15. Law

The terms and conditions are subject to Austrian Law.